Standard Service
£79single visit
- Complete boiler inspection and clean
- Combustion analysis and pressure verification
- Radiator output check on the day
- Paperwork filed and renewal reminder sent
Independent heating engineers, Hampshire since 2001
Reliable heat.
Real people at the door.
Boiler maintenance, fault finding and replacements from a father-and-daughter crew your street probably already knows. Straightforward visits, clear paperwork, no pressure to upgrade.
Gas Safe registered · No. 739261 · fully insured
Heating failed when temperatures drop? Seasonal breakdown cover across Winchester, Newbury, Basingstoke and Reading. We usually reach you within the same working day.
Call 01234 567 890Clear, fixed pricing
Three ways to protect your system
Pick the level of cover that suits your home. Each appointment includes combustion checks, system pressure testing and a printed safety summary for your records.
Best value
Care + Cover
£14per month
- One annual service included in the plan
- Fast-track cold-weather attendance, no travel charge
- Labour and parts included on qualifying faults
- Leave the scheme after the first twelve months
Landlord Safety
£69per dwelling
- CP12 certificate for rental properties
- Every gas appliance tested and logged
- PDF certificate emailed the same afternoon
- Reduced rates when booking multiple units
Ahead of the first frost
Your autumn heating checklist
Five quick checks we complete during every pre-winter visit. Work through them at home, or book us to handle everything in a single call-out.
Book an autumn tune-up, £48- 1
Release air from radiators
Warm bottoms with cold tops usually mean air pockets. A few turns with a key brings even warmth back.
- 2
Confirm system pressure
On a cold system, the gauge should read between 1.0 and 1.5 bar on most combi boilers.
- 3
Insulate the condensate run
External plastic pipes freeze fast in January — lagging prevents the majority of no-heat emergencies.
- 4
Exercise the room stat
Raise the setting by a few degrees and confirm the boiler responds within sixty seconds.
- 5
Fire the system weekly
A short run even in mild weeks keeps pumps and motorised valves from sticking over winter.
Our approach
Every room deserves even warmth
We judge a job by how a hallway feels at seven in the morning, whether the shower runs hot without complaint, and whether upstairs radiators match downstairs. When one room stays chilly, the cause is often circulation or debris — not an automatic boiler swap, and we will say that plainly.
- System flushing from £310 for stubborn cold patches
- Radiator repositioning and sizing from £125
- Fix what you have before recommending replacement
Connected controls
Heat when you need it, rest when you do not
We supply and commission Hive, Nest and Tado controllers, then walk you through the app before we leave. Typical Hampshire households we upgrade report roughly £12 to £18 monthly savings on their gas bill.
£189supplied and programmed
90 minusual fitting window
14%typical first-year saving
Straight answers
What homeowners ask us most
The questions that come up on almost every visit across our patch. For anything else, ring 01234 567 890 and speak with Martin or Sophie directly.
What does an annual boiler service cost and cover?
Our standard service is £79 for one appointment. That includes a full inspection and clean, combustion and pressure testing, a radiator performance check while we are on site, and a printed safety summary. We also note your renewal date and send a reminder before it falls due again.
My boiler stopped working during freezing weather. How fast can you attend?
Cold-weather breakdowns are handled seven days a week from 7am until 9pm across Winchester, Newbury, Basingstoke and Reading. We aim for same-day attendance wherever diaries allow. Care + Cover members receive priority slots with no travel fee.
What is included in the £14 monthly Care + Cover plan?
Your yearly service is part of the subscription, you receive priority attendance in winter without a call-out charge, and qualifying repair work includes parts and labour. Membership can be cancelled once the initial twelve-month term is complete.
How do landlord gas safety checks work with you?
Each rental property is £69 for a CP12 certificate. We inspect and record every gas appliance, then email a digital certificate the same day. Landlords with several units can ask about block-booking discounts — we recently certified four cottages in one afternoon.
A single radiator stays cold. Does that mean I need a new boiler?
In most cases, no. An isolated cold radiator usually points to sludge, air, or balancing issues rather than boiler failure, and we will explain that before quoting any major work. Flushing starts from £310, and radiator upgrades from £125. We repair and optimise before we ever suggest replacement.
Local feedback
Trusted on nearby streets
★★★★★
“Our system quit on a Saturday in February. Martin arrived before lunch, sourced the part from stock in the van, and had the house warm again by mid-afternoon. The figure on the invoice matched what we were told upfront.”
★★★★★
“They have looked after our Worcester Bosch for four years running. Polite, tidy, and Sophie always leaves a short written note explaining what was checked.”
★★★★★
“Five buy-to-let flats, all CP12s completed before noon and certificates waiting in my inbox. Genuinely the least stressful part of managing rentals.”
Who we are
Martin, Sophie and a well-stocked van
Ember & Oak Heating is Martin Reeves, Gas Safe registered since 2001, and his daughter Sophie, who joined the business in 2020 and now shares the diary. Together they maintain heating systems for more than 750 properties across Hampshire and Berkshire.
Gas Safe No. 739261£2m public liabilityCheckatrade rated
Arrange a visit
01234 567 890bookings@emberandoakheating.co.uk
Unit 7, Kingsclere Business Park, Kingsclere RG20 5SQ
| Monday to Friday | 8am to 6pm |
|---|---|
| Saturday | 9am to 1pm |
| Sunday | Emergencies only |
| Winter emergencies | 7 days, 7am to 9pm |
Ember & Oak Heating. A demonstration website design. All details are fictional.